CVE-2020-2507 (GCVE-0-2020-2507)

Vulnerability from cvelistv5 – Published: 2021-02-03 15:51 – Updated: 2024-09-16 19:40
VLAI Previdian
Title
command injection vulnerability in Helpdesk
Summary
The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.
Severity
9.8 (Critical)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CWE
  • CWE-77 - Improper Neutralization of Special Elements used in a Command ('Command Injection')
  • CWE-78 - OS Command Injection
Assigner
References
Impacted products
Vendor Product Version
QNAP Systems Inc. Helpdesk Affected: unspecified , < 3.0.3 (custom)
Create a notification for this product.
Date Public
2020-10-07 00:00
Credits
Jose Antonio Pérez Piedra
Previdian
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 945f508c-53d0-422c-94dc-e8ac561b1398

Vulnerability ID: CVE-2020-2507

Status: Confirmed

Status Updated: 2025-08-16 02:00 CEST

Exploited: Yes

Timestamps
First Seen: 2025-08-16
Asserted: 2025-08-16
Scope
Notes: command injection vulnerability in Helpdesk | Affected: QNAP / Helpdesk | CVSS: 9.8 (CRITICAL) | EPSS: 0.03042 | Used in malware: unknown | Not yet in CISA KEV: True
Evidence

Type: Public Report

Signal: Successful Exploitation

Confidence: 70%

Source: previdian

Details
Feed Previdian (previdian.com)
Title command injection vulnerability in Helpdesk
Cve Id CVE-2020-2507
Vendor QNAP
Ghsa Id None
Product Helpdesk
Added Date 2025-08-16T00:00:00.000Z
Cvss Score 9.8
Epss Score 0.03042
Previous Ids
Cvss Severity CRITICAL
Virtual Patch False
Cvss Estimated False
Epss Percentile 0.87061
Used In Malware unknown
Vulnerability Id CVE-2020-2507
Ahead Of Cisa Kev None
Not Yet In Cisa Kev True
References
Created: 2026-10-02 09:09 CEST | Updated: 2026-10-02 09:09 CEST
Show details on NVD website
To clipboard 

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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.