CVE-2026-56723 (GCVE-0-2026-56723)
Vulnerability from cvelistv5 – Published: 2026-09-25 16:48 – Updated: 2026-09-25 17:44
VLAI
EPSS
VEX
Title
Zammad: Missing authorization on ticket attachment download
Summary
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2.
Severity
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-09-25 17:43 UTC
CWE
- CWE-863 - Incorrect Authorization
Assigner
References
3 references
| URL | Tags |
|---|---|
| https://github.com/zammad/zammad/security/advisor… | x_refsource_CONFIRM |
| https://github.com/zammad/zammad/commit/e661d00ef… | x_refsource_MISC |
| https://github.com/zammad/zammad/releases/tag/7.0.2 | x_refsource_MISC |
{
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2026-56723",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-09-25T17:43:44.514504Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2026-09-25T17:44:24.357Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"product": "zammad",
"vendor": "zammad",
"versions": [
{
"status": "affected",
"version": "\u003c 7.0.2"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2."
}
],
"metrics": [
{
"cvssV4_0": {
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"attackVector": "NETWORK",
"baseScore": 7.1,
"baseSeverity": "HIGH",
"privilegesRequired": "LOW",
"subAvailabilityImpact": "NONE",
"subConfidentialityImpact": "NONE",
"subIntegrityImpact": "NONE",
"userInteraction": "NONE",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N",
"version": "4.0",
"vulnAvailabilityImpact": "NONE",
"vulnConfidentialityImpact": "HIGH",
"vulnIntegrityImpact": "NONE"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-863",
"description": "CWE-863: Incorrect Authorization",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-09-25T16:48:34.242Z",
"orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"shortName": "GitHub_M"
},
"references": [
{
"name": "https://github.com/zammad/zammad/security/advisories/GHSA-374g-4f73-g7m7",
"tags": [
"x_refsource_CONFIRM"
],
"url": "https://github.com/zammad/zammad/security/advisories/GHSA-374g-4f73-g7m7"
},
{
"name": "https://github.com/zammad/zammad/commit/e661d00efb3d2c4ef4af3a36ce79d7c724323f97",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/zammad/zammad/commit/e661d00efb3d2c4ef4af3a36ce79d7c724323f97"
},
{
"name": "https://github.com/zammad/zammad/releases/tag/7.0.2",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/zammad/zammad/releases/tag/7.0.2"
}
],
"source": {
"advisory": "GHSA-374g-4f73-g7m7",
"discovery": "UNKNOWN"
},
"title": "Zammad: Missing authorization on ticket attachment download"
}
},
"cveMetadata": {
"assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"assignerShortName": "GitHub_M",
"cveId": "CVE-2026-56723",
"datePublished": "2026-09-25T16:48:34.242Z",
"dateReserved": "2026-06-22T19:17:28.958Z",
"dateUpdated": "2026-09-25T17:44:24.357Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"vulnerability-lookup:meta": {
"epss": {
"cve": "CVE-2026-56723",
"date": "2026-10-02",
"epss": "0.00275",
"percentile": "0.18026"
},
"nvd": {
"cve": {
"affected": [
{
"affectedData": [
{
"product": "zammad",
"vendor": "zammad",
"versions": [
{
"status": "affected",
"version": "\u003c 7.0.2"
}
]
}
],
"source": "security-advisories@github.com"
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2."
}
],
"id": "CVE-2026-56723",
"lastModified": "2026-09-28T14:45:39.697",
"metrics": {
"cvssMetricV40": [
{
"cvssData": {
"Automatable": "NOT_DEFINED",
"Recovery": "NOT_DEFINED",
"Safety": "NOT_DEFINED",
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"attackVector": "NETWORK",
"availabilityRequirement": "NOT_DEFINED",
"baseScore": 7.1,
"baseSeverity": "HIGH",
"confidentialityRequirement": "NOT_DEFINED",
"exploitMaturity": "NOT_DEFINED",
"integrityRequirement": "NOT_DEFINED",
"modifiedAttackComplexity": "NOT_DEFINED",
"modifiedAttackRequirements": "NOT_DEFINED",
"modifiedAttackVector": "NOT_DEFINED",
"modifiedPrivilegesRequired": "NOT_DEFINED",
"modifiedSubAvailabilityImpact": "NOT_DEFINED",
"modifiedSubConfidentialityImpact": "NOT_DEFINED",
"modifiedSubIntegrityImpact": "NOT_DEFINED",
"modifiedUserInteraction": "NOT_DEFINED",
"modifiedVulnAvailabilityImpact": "NOT_DEFINED",
"modifiedVulnConfidentialityImpact": "NOT_DEFINED",
"modifiedVulnIntegrityImpact": "NOT_DEFINED",
"privilegesRequired": "LOW",
"providerUrgency": "NOT_DEFINED",
"subAvailabilityImpact": "NONE",
"subConfidentialityImpact": "NONE",
"subIntegrityImpact": "NONE",
"userInteraction": "NONE",
"valueDensity": "NOT_DEFINED",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
"version": "4.0",
"vulnAvailabilityImpact": "NONE",
"vulnConfidentialityImpact": "HIGH",
"vulnIntegrityImpact": "NONE",
"vulnerabilityResponseEffort": "NOT_DEFINED"
},
"source": "security-advisories@github.com",
"type": "Secondary"
}
],
"ssvcV203": [
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"ssvcData": {
"id": "CVE-2026-56723",
"options": [
{
"exploitation": "none"
},
{
"automatable": "no"
},
{
"technicalImpact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-09-25T17:43:44.514504Z",
"version": "2.0.3"
}
}
]
},
"published": "2026-09-25T17:17:09.263",
"references": [
{
"source": "security-advisories@github.com",
"url": "https://github.com/zammad/zammad/commit/e661d00efb3d2c4ef4af3a36ce79d7c724323f97"
},
{
"source": "security-advisories@github.com",
"url": "https://github.com/zammad/zammad/releases/tag/7.0.2"
},
{
"source": "security-advisories@github.com",
"url": "https://github.com/zammad/zammad/security/advisories/GHSA-374g-4f73-g7m7"
}
],
"sourceIdentifier": "security-advisories@github.com",
"vulnStatus": "Deferred",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-863"
}
],
"source": "security-advisories@github.com",
"type": "Secondary"
}
]
}
},
"vulnrichment": {
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2026-56723",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-09-25T17:43:44.514504Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2026-09-25T17:44:11.841Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"product": "zammad",
"vendor": "zammad",
"versions": [
{
"status": "affected",
"version": "\u003c 7.0.2"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2."
}
],
"metrics": [
{
"cvssV4_0": {
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"attackVector": "NETWORK",
"baseScore": 7.1,
"baseSeverity": "HIGH",
"privilegesRequired": "LOW",
"subAvailabilityImpact": "NONE",
"subConfidentialityImpact": "NONE",
"subIntegrityImpact": "NONE",
"userInteraction": "NONE",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N",
"version": "4.0",
"vulnAvailabilityImpact": "NONE",
"vulnConfidentialityImpact": "HIGH",
"vulnIntegrityImpact": "NONE"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-863",
"description": "CWE-863: Incorrect Authorization",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-09-25T16:48:34.242Z",
"orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"shortName": "GitHub_M"
},
"references": [
{
"name": "https://github.com/zammad/zammad/security/advisories/GHSA-374g-4f73-g7m7",
"tags": [
"x_refsource_CONFIRM"
],
"url": "https://github.com/zammad/zammad/security/advisories/GHSA-374g-4f73-g7m7"
},
{
"name": "https://github.com/zammad/zammad/commit/e661d00efb3d2c4ef4af3a36ce79d7c724323f97",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/zammad/zammad/commit/e661d00efb3d2c4ef4af3a36ce79d7c724323f97"
},
{
"name": "https://github.com/zammad/zammad/releases/tag/7.0.2",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/zammad/zammad/releases/tag/7.0.2"
}
],
"source": {
"advisory": "GHSA-374g-4f73-g7m7",
"discovery": "UNKNOWN"
},
"title": "Zammad: Missing authorization on ticket attachment download"
}
},
"cveMetadata": {
"assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"assignerShortName": "GitHub_M",
"cveId": "CVE-2026-56723",
"datePublished": "2026-09-25T16:48:34.242Z",
"dateReserved": "2026-06-22T19:17:28.958Z",
"dateUpdated": "2026-09-25T17:44:24.357Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2"
}
}
}
Loading…
Loading…
Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Loading…
Loading…
The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the
vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base
model, served locally by ML-Gateway.
They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
Loading…
Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.
Loading…