CVE-2021-35232 (GCVE-0-2021-35232)

Vulnerability from cvelistv5 – Published: 2021-12-27 18:48 – Updated: 2024-09-17 03:44
VLAI Previdian
Title
Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries
Summary
Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.
Severity
6.8 (Medium)
CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N
CWE
  • CWE-798 - Exposure of Sensitive Information to an Unauthorized Actor
Assigner
References
Impacted products
Vendor Product Version
SolarWinds Web Help Desk Affected: 12.7.7 and previous versions , < 12.7.7 HF 1 (custom)
Create a notification for this product.
Date Public
2021-12-21 16:00
Credits
Shubham Shah
Previdian
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: c04930d4-5f37-487f-adc4-904fe0095445

Vulnerability ID: CVE-2021-35232

Status: Confirmed

Status Updated: 2021-12-27 19:48 CET

Exploited: Yes

Timestamps
First Seen: 2021-12-27
Asserted: 2021-12-27
Scope
Notes: Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries | Affected: SolarWinds / Web Help Desk | CVSS: 6.8 (MEDIUM) | EPSS: 0.003 | Used in malware: unknown | Not yet in CISA KEV: True
Evidence

Type: Public Report

Signal: Successful Exploitation

Confidence: 70%

Source: previdian

Details
Feed Previdian (previdian.com)
Title Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries
Cve Id CVE-2021-35232
Vendor SolarWinds
Ghsa Id None
Product Web Help Desk
Added Date 2021-12-27T18:48:18.000Z
Cvss Score 6.8
Epss Score 0.003
Previous Ids
Cvss Severity MEDIUM
Virtual Patch False
Cvss Estimated False
Epss Percentile 0.20528
Used In Malware unknown
Vulnerability Id CVE-2021-35232
Ahead Of Cisa Kev None
Not Yet In Cisa Kev True
References
Created: 2026-10-02 09:11 CEST | Updated: 2026-10-02 09:11 CEST
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T00:33:51.242Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232"
          },
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "lessThan": "12.7.7 HF 1",
              "status": "affected",
              "version": "12.7.7 and previous versions",
              "versionType": "custom"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "Shubham Shah"
        }
      ],
      "datePublic": "2021-12-21T16:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cp\u003eHard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.\u003c/p\u003e"
            }
          ],
          "value": "Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "LOCAL",
            "availabilityImpact": "NONE",
            "baseScore": 6.8,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "LOW",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-798",
              "description": "CWE-798: Exposure of Sensitive Information to an Unauthorized Actor",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-08-03T20:30:17.665Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232"
        },
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cp\u003eSolarWinds advises the customers to upgrade to the latest Web Help Desk 12.7.7 Hotfix 1 product release once it becomes generally available.\u003c/p\u003e"
            }
          ],
          "value": "SolarWinds advises the customers to upgrade to the latest Web Help Desk 12.7.7 Hotfix 1 product release once it becomes generally available."
        }
      ],
      "source": {
        "defect": [
          "CVE-2021-35232"
        ],
        "discovery": "EXTERNAL"
      },
      "title": "Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      },
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "psirt@solarwinds.com",
          "DATE_PUBLIC": "2021-12-22T15:45:00.000Z",
          "ID": "CVE-2021-35232",
          "STATE": "PUBLIC",
          "TITLE": "Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "Web Help Desk",
                      "version": {
                        "version_data": [
                          {
                            "version_affected": "\u003c",
                            "version_name": "12.7.7 and previous versions",
                            "version_value": "12.7.7 HF 1"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "SolarWinds"
              }
            ]
          }
        },
        "credit": [
          {
            "lang": "eng",
            "value": "Shubham Shah"
          }
        ],
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database."
            }
          ]
        },
        "generator": {
          "engine": "Vulnogram 0.0.9"
        },
        "impact": {
          "cvss": {
            "attackComplexity": "LOW",
            "attackVector": "LOCAL",
            "availabilityImpact": "NONE",
            "baseScore": 6.8,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "LOW",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N",
            "version": "3.1"
          }
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "CWE-200: Exposure of Sensitive Information to an Unauthorized Actor"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232",
              "refsource": "MISC",
              "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232"
            },
            {
              "name": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US",
              "refsource": "MISC",
              "url": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US"
            }
          ]
        },
        "solution": [
          {
            "lang": "en",
            "value": "SolarWinds advises the customers to upgrade to the latest Web Help Desk 12.7.7 Hotfix 1 product release once it becomes generally available."
          }
        ],
        "source": {
          "defect": [
            "CVE-2021-35232"
          ],
          "discovery": "EXTERNAL"
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2021-35232",
    "datePublished": "2021-12-27T18:48:18.158Z",
    "dateReserved": "2021-06-22T00:00:00.000Z",
    "dateUpdated": "2024-09-17T03:44:02.601Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "epss": {
      "cve": "CVE-2021-35232",
      "date": "2026-10-02",
      "epss": "0.003",
      "percentile": "0.20606"
    },
    "nvd": {
      "cve": {
        "affected": [
          {
            "affectedData": [
              {
                "defaultStatus": "unaffected",
                "product": "Web Help Desk",
                "vendor": "SolarWinds",
                "versions": [
                  {
                    "lessThan": "12.7.7 HF 1",
                    "status": "affected",
                    "version": "12.7.7 and previous versions",
                    "versionType": "custom"
                  }
                ]
              }
            ],
            "source": "psirt@solarwinds.com"
          }
        ],
        "configurations": [
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*",
                    "matchCriteriaId": "53DE7A1A-2EF0-4757-AF6B-70839D4BA698",
                    "versionEndIncluding": "12.7.6",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          }
        ],
        "cveTags": [],
        "descriptions": [
          {
            "lang": "en",
            "value": "Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database."
          },
          {
            "lang": "es",
            "value": "Se han detectado credenciales embebidas en el producto SolarWinds Web Help Desk. Mediante estas credenciales, el atacante con acceso local a la m\u00e1quina anfitriona de Web Help Desk permite ejecutar consultas HQL arbitrarias contra la base de datos y aprovechar la vulnerabilidad para robar los hashes de las contrase\u00f1as de los usuarios o insertar datos arbitrarios en la base de datos"
          }
        ],
        "id": "CVE-2021-35232",
        "lastModified": "2026-06-17T03:57:20.977",
        "metrics": {
          "cvssMetricV2": [
            {
              "acInsufInfo": false,
              "baseSeverity": "LOW",
              "cvssData": {
                "accessComplexity": "LOW",
                "accessVector": "LOCAL",
                "authentication": "NONE",
                "availabilityImpact": "NONE",
                "baseScore": 3.6,
                "confidentialityImpact": "PARTIAL",
                "integrityImpact": "PARTIAL",
                "vectorString": "AV:L/AC:L/Au:N/C:P/I:P/A:N",
                "version": "2.0"
              },
              "exploitabilityScore": 3.9,
              "impactScore": 4.9,
              "obtainAllPrivilege": false,
              "obtainOtherPrivilege": false,
              "obtainUserPrivilege": false,
              "source": "nvd@nist.gov",
              "type": "Primary",
              "userInteractionRequired": false
            }
          ],
          "cvssMetricV31": [
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "LOCAL",
                "availabilityImpact": "NONE",
                "baseScore": 6.8,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "HIGH",
                "integrityImpact": "LOW",
                "privilegesRequired": "NONE",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 2.5,
              "impactScore": 4.2,
              "source": "psirt@solarwinds.com",
              "type": "Secondary"
            },
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "LOCAL",
                "availabilityImpact": "NONE",
                "baseScore": 6.1,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "HIGH",
                "integrityImpact": "LOW",
                "privilegesRequired": "LOW",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 1.8,
              "impactScore": 4.2,
              "source": "nvd@nist.gov",
              "type": "Primary"
            }
          ]
        },
        "published": "2021-12-27T19:15:08.290",
        "references": [
          {
            "source": "psirt@solarwinds.com",
            "tags": [
              "Release Notes",
              "Vendor Advisory"
            ],
            "url": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US"
          },
          {
            "source": "psirt@solarwinds.com",
            "tags": [
              "Vendor Advisory"
            ],
            "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Release Notes",
              "Vendor Advisory"
            ],
            "url": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Vendor Advisory"
            ],
            "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232"
          }
        ],
        "sourceIdentifier": "psirt@solarwinds.com",
        "vulnStatus": "Modified",
        "weaknesses": [
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-798"
              }
            ],
            "source": "psirt@solarwinds.com",
            "type": "Secondary"
          },
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-798"
              }
            ],
            "source": "nvd@nist.gov",
            "type": "Primary"
          }
        ]
      }
    }
  }
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.





Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.