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      <title>CVE-2024-23794 — Agents are able to lock the ticket without the "Owner" permission</title>
      <link>https://cve.radiocsirt.org/vuln/cve-2024-23794</link>
      <description>&lt;p&gt;&lt;strong&gt;Affected:&lt;/strong&gt; OTRS AG OTRS&lt;/p&gt;
&lt;p&gt;An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting &amp;#39;RequiredLock&amp;#39; of &amp;#39;AgentFrontend::Ticket::InlineEditing::Property###Watch&amp;#39; in the system configuration.This issue affects OTRS:&lt;/p&gt;
&lt;p&gt;*  8.0.X
  *  2023.X
  *  from 2024.X through 2024.4.x&lt;/p&gt;</description>
      <content:encoded>&lt;p&gt;&lt;strong&gt;Affected:&lt;/strong&gt; OTRS AG OTRS&lt;/p&gt;
&lt;p&gt;An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting &amp;#39;RequiredLock&amp;#39; of &amp;#39;AgentFrontend::Ticket::InlineEditing::Property###Watch&amp;#39; in the system configuration.This issue affects OTRS:&lt;/p&gt;
&lt;p&gt;*  8.0.X
  *  2023.X
  *  from 2024.X through 2024.4.x&lt;/p&gt;</content:encoded>
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