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  <updated>2026-10-18T23:26:43.417054+00:00</updated>
  <author>
    <name>Vulnerability-Lookup</name>
    <email>csirt@opendfir.org</email>
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    <id>https://cve.radiocsirt.org/vuln/cve-2026-40570</id>
    <title>CVE-2026-40570 — FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII</title>
    <updated>2026-10-18T23:26:43.418183+00:00</updated>
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      <div xmlns="http://www.w3.org/1999/xhtml"><p><strong>Affected:</strong> freescout-help-desk freescout</p>
<p>FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.</p></div>
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    <link href="https://cve.radiocsirt.org/vuln/cve-2026-40570"/>
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