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  <updated>2026-10-07T09:43:22.011276+00:00</updated>
  <author>
    <name>Vulnerability-Lookup</name>
    <email>csirt@opendfir.org</email>
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  <entry>
    <id>https://cve.radiocsirt.org/vuln/cve-2023-5421</id>
    <title>CVE-2023-5421 — Possible XSS execution in customer information</title>
    <updated>2026-10-07T09:43:22.026932+00:00</updated>
    <content type="xhtml">
      <div xmlns="http://www.w3.org/1999/xhtml"><p><strong>Affected:</strong> OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition</p>
<p>An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs 
immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.</p></div>
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    <link href="https://cve.radiocsirt.org/vuln/cve-2023-5421"/>
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