https://cve.radiocsirt.org/rss/recent/all/10 Most recent entries from all 2026-10-17T15:15:05.208549+00:00 Vulnerability-Lookup csirt@opendfir.org python-feedgen Contains only the most 10 recent entries. https://cve.radiocsirt.org/vuln/cve-2020-1777 CVE-2020-1777 — Agent names disclosed in chat feature 2026-10-17T15:15:05.210406+00:00

Affected: OTRS AG OTRS

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.